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TotalDesk Helpdesk Solution for WordPress. Helpdesk, Live Chat, Knowledge Base & Ticket System
TotalDesk Helpdesk Solution is the only all in one helpdesk solution for WordPress. Including a ticket- & notification system, livechat, knowledge base, report and integration module it contains all support features, that you need. Get rid of single helpdesk plugins and get this Helpesk Solution for WordPress.
TotalDesk Helpdesk Solution Features
- Ticket System
- 3 Differnt New Tickt Forms
- Inbox Fetching
- My Tickets Page
- Set default values for new tickets
- Set own ticket Status
- Set custom ticket Types
- Attachment Support
- Inform Agents in Notifications
- Reporters & Agents can reply to Email
- Ticket Overview (assigned to, status in colors)
- Set Inbox Archieve Folder
- Notifications
- Email Notifications
- Desktop Notifications
- Slack Notifications
- Notify when a ticket has been created
- Livechat
- Enter a chat with a given ticket ID
- Send a message (new ticket) when no agent is online
- Every chat conversation will be saved
- Knowledge Base
- Create a FAQ based on a ticket
- Group FAQs into topics
- Set custom Icons for Topics
- 2 Layouts (boxed, list)
- Reports
- Tickets By Agent
- Tickets By Status
- Tickets By Type
- Integrations
- WooCommerce
- Envato
- Slack
And much more…
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Price15 points
VIP free
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Feedback on resource requirements | Membership Incentive Program | Requesting an after-sales work order | Paid value-added services
Feedback on resource requirements | Membership Incentive Program | Requesting an after-sales work order | Paid value-added services
FAQ
Is it 100% genuine - with all the advanced features?
We buy and download from the original developers to provide the most authentic and relevant version. Note: We are not directly affiliated or associated with the developer and we appreciate the author's efforts and original work. Names, expressions and trademarks should be used to identify the goods as truthfully and accurately as possible.
Is it safe and secure?
Each file is scanned by Norton and McAfee before upload to ensure that it is safe and 100% free of viruses/malware/malicious scripts etc. Run your own online security check now (button under product image).
Is there no limit to the number of sites and domains?
Under WordPress's GPL license policy, you can use the
How long does it take to get an updated version of the product?
You may request an update on any purchased product. We guarantee an update within 48 hours of receiving your request.
Can I get a refund after purchase?
All sales are final. No refunds will be given except in cases where the virtual product is completely unusable.
If the virtual product is not working, we need time to try to fix it. Refunds will be issued if it cannot be fixed.
Original link: https://www.7wp.net/3857.html, reproduced with permission.
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