All products on the website are digital products, and if someone downloads a plugin or theme, they cannot return the product. Unless the product you downloaded is useless and we have tested it and found it to be faulty, we will not issue a refund.
If you find any problems with the product you purchased, you can contact us and we will do our best to resolve them. If we are unable to resolve the issue, we will refund your payment.
Our support team is always at your service, and you can contact us through QQ on the side of the website. You can also initiate a work order on this website and the customer service will reply as soon as possible.
We are not the developers of these themes and plugins, so we do not provide technical support or paid assistance.
We do not make any changes to the products, we download them from the original owners and provide them to you.
If the product has already been downloaded from the QiWP resource collection website, any refund requests from VIP plans will not be accepted in any way. These are digital products and cannot be returned if downloaded. Therefore, the VIP program does not offer refunds.